Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you fill out our contact form or communicate with us via email. This includes:

• Contact Information: Name, email address, phone number, and company name
• Communication Data: Messages, inquiries, and any other information you choose to share
• Technical Data: IP address, browser type, device information, and pages visited (collected automatically)

This information is collected through our contact form powered by Web3Forms and through direct email communications.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide information about our products and services
• To prepare and send you quotes for industrial robotics solutions
• To communicate with you about your account and orders
• To improve our website and services based on usage patterns
• To send you marketing communications (only with your consent)
• To comply with legal obligations

3. Data Storage and Security

Your contact form submissions are processed by Web3Forms, which acts as our data processor. We maintain secure storage for all business communications related to quotes, orders, and customer relationships.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

4. Third-Party Services

We use the following third-party services that may process your data:

• Web3Forms: Contact form processing service. Their privacy policy applies to data submitted through our forms.
• jsDelivr: Content Delivery Network (CDN) for loading external resources efficiently.
• Google Analytics: Website analytics service (if applicable). You can opt out using browser extensions.

We do not sell, trade, or otherwise transfer your personal information to third parties for marketing purposes.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

6. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have the following rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate personal data
• Right to Erasure: Request deletion of your personal data ("right to be forgotten")
• Right to Data Portability: Receive your data in a structured, commonly used format
• Right to Object: Object to processing of your personal data
• Right to Restrict Processing: Request limitation of processing in certain circumstances
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at [email protected].

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

• Contact form submissions: Retained for 3 years for business communication purposes
• Customer relationship data: Retained for the duration of our business relationship plus 3 years
• Analytics data: Anonymized and aggregated after 26 months

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Last Updated: June 2025