Terms of Service

1. Acceptance of Terms

By accessing and using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree to these terms, please do not use our website. Your continued use of the website following any changes to these terms constitutes your acceptance of those changes.

These terms apply to all visitors, users, and others who access the website. We reserve the right to modify these terms at any time without prior notice.

2. Description of Services

BRIDZA Robotics Technology Co., Ltd. provides industrial robotics, automation solutions, and related services including:

• AMR (Autonomous Mobile Robots): Self-navigating robots for warehouse and manufacturing logistics
• AGV (Automated Guided Vehicles): Forklift AGVs and heavy-duty container AGVs
• CTU (Carton Transfer Units): Automated storage and retrieval systems
• Humanoid Robots: Wheel-arm and bipedal robots for various applications
• RSP Scheduling Software: Robot fleet management and scheduling platform
• Machine Vision Products: Industrial cameras, code readers, and vision systems

We serve customers worldwide through authorized distribution partnerships with Hikrobotics and Knewbots.

3. Intellectual Property

All content, materials, and intellectual property on this website are owned by or licensed to BRIDZA Robotics Technology Co., Ltd. This includes but is not limited to:

• Text, graphics, logos, and images
• Product designs, specifications, and technical documentation
• Software, firmware, and RSP platform technology
• Trademarks, service marks, and trade names
• Product catalog and marketing materials

You may not reproduce, distribute, modify, or create derivative works from any content on this website without our prior written consent. Unauthorized use of our intellectual property may violate copyright, trademark, and other laws.

As an authorized distributor, some products may be subject to additional intellectual property rights of our partners (Hikrobotics, Knewbots, etc.).

4. Product Information

We strive to provide accurate and up-to-date product information on our website. However:

• Specifications Subject to Change: Product specifications, dimensions, capabilities, and pricing are subject to change without notice. Please verify current specifications before ordering.
• Images and Illustrations: Product images are for illustrative purposes only and may not exactly match the actual product.
• Availability: Product availability varies by region and market. Contact us to confirm availability in your area.
• Quotes and Pricing: All quotes are valid for 30 days unless otherwise specified. Final pricing may vary based on configuration, quantity, and delivery terms.

For detailed technical specifications, safety certifications, and compliance information, please request official product documentation through our contact form.

5. Limitation of Liability

To the fullest extent permitted by applicable law, BRIDZA shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages arising from your use of this website or our products
• Any loss of data, profits, business opportunities, or goodwill
• Any damages resulting from errors, omissions, or inaccuracies in website content
• Any actions taken based on product information or specifications provided on this website
• Any third-party websites or services linked from our website

Our total liability for any claims arising from your use of our website or products shall not exceed the amount you paid us for the specific product or service giving rise to the claim.

This limitation of liability does not affect consumer rights that cannot be waived under applicable law.

6. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law principles.

If you are accessing this website from outside China, please note that information provided on this website may be subject to different or additional laws in your jurisdiction.

7. Dispute Resolution

Any dispute arising from or relating to these Terms of Service or your use of this website shall be resolved as follows:

• Negotiation: The parties shall first attempt to resolve any dispute through good-faith negotiation
• Mediation: If negotiation fails, the parties agree to attempt mediation before initiating arbitration or litigation
• Arbitration: Disputes that cannot be resolved through negotiation or mediation shall be submitted to arbitration in accordance with the rules of the China International Economic and Trade Arbitration Commission (CIETAC)
• Location: The seat of arbitration shall be Shanghai, People's Republic of China
• Language: The arbitration proceedings shall be conducted in English and Chinese

Notwithstanding the above, BRIDZA reserves the right to seek injunctive relief or other equitable remedies in any jurisdiction to protect its intellectual property rights.

8. Contact Us

If you have any questions about these Terms of Service, please contact us:

Last Updated: June 2025